PRIVACY POLICY

Introduction

Blissful Bloom Cannabis Inc. (“Blissful Bloom Cannabis,” “we,” “our,” “us,” or “Company”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, use our services, create an account, or purchase cannabis products through our website at www.blissfulbloomcannabis.com (the “Website”).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

Eligibility

Our Website and services are intended only for adults who are at least 19 years of age, consistent with Manitoba’s legal age requirement for purchasing non-medical cannabis.

We do not knowingly collect personal information from individuals who are under the applicable legal age. If we become aware that we have collected personal information from an individual who is not legally permitted to use our services, we will take reasonable steps to delete that information where required by applicable law.

Information We Collect

Depending on how you interact with our Website and services, we may collect the following types of information:

Information You Provide

You may provide us with personal information when you:

  • Create or maintain an account

  • Place an order

  • Contact us

  • Submit a customer service inquiry

  • Subscribe to email or other marketing communications

  • Participate in promotions or other Website activities

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery information

  • Account information

  • Order and purchase history

  • Contact form submissions

  • Customer service communications

  • Information you voluntarily provide to us

Information Collected Automatically

When you access or use our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and information

  • Operating system

  • Pages viewed

  • Website usage information

  • Referral sources

  • Date and time of visits

  • Cookies and similar tracking technologies

How We Use Your Information

We may collect and use personal information for purposes including:

  • Processing and fulfilling orders

  • Verifying eligibility and age where required by law

  • Delivering products and services

  • Responding to questions and customer service requests

  • Managing customer accounts

  • Processing payments

  • Communicating with you about orders, services, or your account

  • Sending marketing communications where permitted by law and, where required, with your consent

  • Improving our Website, products, and customer experience

  • Understanding Website usage and performance

  • Detecting, preventing, and addressing fraud, security issues, or unauthorized activity

  • Complying with applicable federal, provincial, and local laws and regulations

  • Meeting our legal and regulatory obligations relating to cannabis sales and distribution

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, remember preferences, understand how visitors use the Website, and improve our services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some features of the Website.

Cannabis and Age Verification Information

Because we operate a cannabis retail business, we may collect and process information necessary to verify that customers meet applicable age and identification requirements.

Age or identity information may be collected when required for account creation, order processing, delivery, or compliance with applicable cannabis laws and regulations.

We use this information only for legitimate business, legal, regulatory, and security purposes and handle it in accordance with applicable privacy laws.

Disclosure of Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services, including service providers that assist with:

  • Website hosting and technology services

  • Payment processing

  • Order fulfillment and delivery

  • Age or identity verification

  • Website analytics

  • Email and customer communications

  • Customer support

  • Fraud prevention and security

  • Legal, regulatory, or compliance services

We may also disclose personal information where required or permitted by applicable law, including in response to lawful requests from government authorities or regulatory bodies.

We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.

Marketing Communications

Where permitted by applicable law, we may send you marketing communications about our products, services, promotions, or other updates.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link included in an email

  • Following applicable opt-out instructions in electronic messages

  • Contacting us directly using the information provided below

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, such as order confirmations, delivery updates, account notices, or other communications necessary to provide our services.

Third-Party Services and Links

Our Website may use third-party service providers to help us operate our Website and provide services to you. These providers may process personal information on our behalf for purposes such as payment processing, delivery, analytics, hosting, communications, and security.

Third-party providers may have their own privacy policies governing their collection and use of information.

Our Website may also contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the applicable legal or regulatory requirements.

Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights relating to your personal information, including rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete personal information

  • Request deletion of personal information, where permitted by law

  • Withdraw consent where processing is based on consent, subject to legal or contractual restrictions

  • Ask questions about how we collect, use, or disclose your personal information

Certain rights may be subject to exceptions or limitations under applicable Canadian and Manitoba privacy laws.

To make a privacy-related request, please contact us using the information below.

Compliance With Applicable Laws

Blissful Bloom Cannabis Inc. operates in accordance with applicable Canadian and Manitoba laws and regulations, including privacy requirements applicable to our business and laws governing the sale and distribution of cannabis.

We may collect, use, retain, or disclose information when necessary to comply with legal or regulatory obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable laws and regulations.

Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website following the posting of changes constitutes your acknowledgment of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to make a privacy-related request, please contact us:

Blissful Bloom Cannabis Inc.

Email: support@blissfulbloomcannabis.com

Phone: +1 (204) 255-8601

Website: www.blissfulbloomcannabis.com

Last Updated: September 30, 2026